Terms Of Use



This is a legal agreement between you (Licensee or you) and Middle East Institute of Directors (MEIoD) for your purchase of MEIoD Programs ("Capacity Building Programs"), which includes printed materials (Training Materials) and online documentation (Documentation).

By clicking on the "purchase" button, you agree to these terms which will bind you and (if you are an employer) your employees. If you do not agree to these terms, we shall not provide you with Capacity Building Programs to you and you must discontinue the purchasing process.




Our products are:

  1. In-person Lead Training:  Delegates are required to attend a location where training is delivered by an instructor 
  2. Online Instructor Lead Training [ILT-In-person]: Delegates are provided log in details and attend a training online where an instructor will deliver the training 
  3. Tailored Training Service: Any combination of the above services, in a series of training modules specifically created for your own requirements.

Please note that we reserve the right to change the course content of any Capacity Building Program at any time and without notice.




The purchase of Capacity Building Programs are subject to the following:

  • - the prices set out for the relevant program as listed on our website; and
  • - the purchase of the Capacity Building Programs includes the granting of a non exclusive, non-transferable licence to use the Training Materials and the Documentation on the terms of such licence, which are set out in the following clause.

We accept payments online using Paypal, Visa and MasterCard credit/debit card in USD

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Jordan. Jordan is our country of domicile.

Minors under the age of 18 are prohibited to register as a User of this website and are not allowed to transact or use the website.

If you make a payment for our Capacity Building Programs on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. The cardholder must retain a copy of transaction records and Merchant policies and rules. 

Method of Delivery for Capacity Building Programs: once your registration for a Capacity Building Programshas been successfully processed, you will receive an email confirming your seat, name of the course, course timing, and location of delivery (if applicable).

We will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the laws of Jordan and UAE.




You may IF YOU ARE AN MEIoD CUSTOMER receive and possess the Training Materials associated with the relevant Capacity Building Programs purchased and to use such Training Materials in conjunction with the attendance of such course only, provided that only the delegate of the relevant MEIoD Capacity Building Programs may make such use of them.




Except as expressly set out in this Licence you undertake (and you undertake to procure that your employees or any other delegate attending a Capacity Building Program on your behalf or on your account so undertakes):

  • - not to copy the Training Materials or Documentation except where such copying is incidental or necessary for the purposes of completing the relevant Training Course;
  • - not to rent, lease, sub-license, loan, translate, merge, adapt, vary or modify the Training Materials or Documentation;
  • - not to alter, or modify, the whole or any part of the Training Materials or Documentation, nor permit the Training Materials or any part of them to be combined with, or become incorporated into, any other materials;
  • - to supervise and control use of the Training Materials and Documents and ensure that they are used by your employees and representatives in accordance with the terms of this Licence;
  • - not to provide or otherwise make available the Training Materials or Documentation in whole or in part, in any form to any person without prior written consent from the Licensor.




5.1.      Transfer: Delegates may request to transfer their registration for one Capacity Building Program to another similar Capacity Building Program by providing notice of five working days at minimum, and if possible, MEIoD, at its sole discretion, will facilitate such transfer of registration. 

Once a delegate has transferred no refunds can be made for the cancellation of either course. Only one transfer by any delegate may be made.

If no notice of transfer is provided within the necessary notification period, delegates are allowed to re-take the training days that they missed at an extra daily rate of US$ 500.

5.2       Cancellation: All cancellations must be made no later than 25 working days before the start of relevant Capacity Building Program. We will only accept cancellations that are made in writing. If a delegate fails to attend a Capacity Building Program, or a cancellation is sought within the 25 working days prior to the start of such course, full payment will be required.

5.3       Refund Policy

  • - If cancellation is made within the notification period (i.e., more than 25 working days before the start of the relevant Capacity Building Program) then 100% of the registration fees (minus bank and transfer charges) will be refunded. 
  • - If cancellation is made within 15 working days before the start of the relevant Capacity Building Program then 50% of the registration fees (minus bank and transfer charges) will be refunded. 
  • - If cancellation is made less than 15 working days before the start of the relevant Capacity Building Program then there will be no refund of the registration fees. 

If we cancel a Capacity Building Program, or change course content: - we reserve the right to cancel a Capacity Building Program at any time, without incurring any additional liability to the Licensor or any delegate. In such circumstances, we will offer alternative dates, a full refund or a credit note.




6.1.      With regard to any materials that the Licensee may produce to the Licensor during a Capacity Building Program (the “Training”), The Licensor shall:

  • - keep confidential all know-how, including commercial and financial information, that is of a confidential nature, disclosed by the Licensee to the Licensor in the Training;
  • - not publish the Training without the express prior written consent of the Licensee; and
  • - disclose know-how, and any other confidential information in the Training, only to those persons necessary for the purposes of the relevant Capacity Building Program and only to the extent necessary for the proper performance of their duties.

6.2       The Licensor shall procure that the obligations in clause 6.1 are observed by its employees, officers and agents. 

6.3       The Licensor shall notify the Licensee immediately if it becomes aware of any disclosure in breach of the obligations in this clause 6. At the request of the Licensee, the Licensor will take all such steps as are necessary to prevent further disclosure.

6.4       The provisions of this clause 6 shall not apply to:

  • - any information which is in the public domain at the date of the presentation of the Training to the Licensor, or which subsequently comes into the public domain other than by breach of this clause 6; or
  • - any information already in the possession of the Licensor at the date of presentation of the Training, other than under an obligation of confidentiality; or
  • - any information obtained without any obligation of confidence from a third party that is not in breach of this Clause 6.

6.5       The provisions of this clause 6 shall be deemed effective from the date first presentation of a Trainingwas made to the Licensor and shall remain in full force and effect for 10 years from that date.




You acknowledge that all intellectual property rights in the Training Materials and the Documentation anywhere in the world belong to MEIoD (in some instances on behalf of the International Finance Corporation), that rights in the Training Materials and the Documentation are licensed (not sold) to you, and that you have no rights in, or to, the Training Materials or the Documentation other than the right to use them in accordance with the terms of this Licence.




Nothing in this Licence shall exclude or in any way limit the Licensor's liability for fraud, or for death or personal injury caused by its negligence, or any other liability to the extent that it may not be excluded or limited as a matter of law.

The Licensor shall not be liable under, or in connection with, this Licence or any collateral contract for:

  • - loss of income;
  • - loss of business profits or contracts;
  • - business interruption;
  • - loss of the use of money or anticipated savings;
  • - loss of information;
  • - loss of opportunity, goodwill or reputation;
  • - loss of, damage to or corruption of data; or
  • - any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise;

except for matters caused by the Licensor’s negligence or wilful default (or that of its employees and agents), the Licensor shall not be liable to you for any loss, harm or damage caused to any candidate, candidate’s property or your premises for any courses conducted by the Licensor on your premises. You agree to indemnify and hold harmless the Licensor against all cost or losses suffered or incurred by the Licensor due to claims, demands, suits, proceedings, actions, losses, judgments, damages, costs (including all reasonable legal fees), expenses, fines or penalties or actions against the Licensor arising out of or relating to a third party's any alleged harm, loss or damage caused to a candidate’s person, property, or to your premises on which the course relevant to such candidate takes place, due to any cause other than the Licensor’s negligence or wilful default (or that of its employees and agents).

Subject to what is provided above, the Licensor's maximum aggregate liability under or in connection with this Licence, or any collateral contract, whether in contract, tort (including negligence) or otherwise, shall be limited to a sum equal to US$ 1,000.

These terms set out the full extent of the Licensor's obligations and liabilities in respect of the supply of the Capacity Building Programs, Training Materials and Documentation. In particular, there are no conditions, warranties, representations or other terms, express or implied, that are binding on the Licensor except as specifically stated in this Licence.




Payment can only be made using an authorised credit card at the time of the transaction on our website, or by invoice. Receipts for payment are provided in electronic format. We take reasonable measures to ensure that our website is a secure site. We take all necessary steps to ensure that any information provided by you for the purposes of payment will be kept secure.

Invoice payment terms are 30 days from date of invoice or at least 10 working days before the start of the Capacity Building Program, whichever is sooner.

If any information that you have given to us proves to be incorrect, which has resulted in our not charging you the correct fee for the courses that you are buying, we reserve the right to adjust the fee (upwards or downwards) so that it is the correct fee for your circumstances.




The Licensor may terminate this Licence immediately by written notice to you if you commit a material or persistent breach of this Licence which you fail to remedy (if remediable) within 14 days after the service of written notice requiring you to do so.

Upon termination for any reason:

  • - all rights granted to you under this Licence shall cease;
  • - you must cease all activities authorised by this Licence;
  • - you must immediately pay to the Licensor any sums due to the Licensor under this Licence; and
  • - you must immediately delete or remove the Training Materials or Documentation from all computer equipment in your possession, and immediately destroy or return to the Licensor (at the Licensor's option) all copies of the Training Materials and Documentation then in your possession, custody or control and, in the case of destruction, certify to the Licensor that you have done so.




This Licence is binding on you and us, and on our respective successors and assigns.

You may not transfer, assign, charge or otherwise dispose of this Licence, or any of your rights or obligations arising under it, without our prior written consent.

We may transfer, assign, charge, sub-contract or otherwise dispose of this Licence, or any of our rights or obligations arising under it, at any time during the term of the Licence.




We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside our reasonable control (Force Majeure Event).

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control.

Our performance is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations may be performed despite the Force Majeure Event.




If we fail, at any time during the term of this License, to insist upon strict performance of any of your obligations, or if we fail to exercise any of the rights or remedies to which we are entitled, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.




Any notice required or permitted to be given by either party to the other under these terms shall be in writing.

If any provision of these terms is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these terms and the remainder of the provision in question shall not be affected thereby.

[he terms are governed by the laws of United Arab Emirates and the parties submit to exclusive jurisdiction of the small courts tribunal of DIFC, United Arab Emirates




These terms and any document expressly referred to in them represent the entire agreement between us in relation to the purchase of Capacity Building Programs, Training Materials and Documentation and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

We each acknowledge that, in entering into these terms, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to entering into these terms, except as expressly stated in these terms and conditions.

Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of entering into these terms (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these terms and conditions.




We have the right to revise and amend these terms and conditions from time to time.